Shipping policy
For Standard Orders (Within India):
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Delivery Timeline: Products are typically delivered within 7 working days after an order is placed. However, this timeline may vary based on the delivery location.
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Free Shipping: All standard orders in India qualify for free shipping.
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Possible Delays: Delivery times may be affected by public holidays, natural disasters, or other unavoidable circumstances.
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Tracking Information: Customers will receive a tracking number and dispatch notification once the order is shipped.
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Order Status and Support: Customers may check their email or contact info@distroofficial.com with queries regarding delivery dates or tracking.
Important Information:
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Order Cut-off Times: Orders placed after 10 AM will not be shipped on the same day. We do not ship any goods on Sundays/Public Holidays due to unavailability of courier partners. Cut-off times are guidelines only; delays may occur due to payment authorization.
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Delivery Estimate: Delivery times are estimates and calculated from the date of dispatch.
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Uncontrollable Delays: We are not responsible for delays arising from exceptional or unforeseen circumstances.
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Order Redirection: Once an order has been dispatched, we are unable to change the delivery address.
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Change in contact details: Once an order has been dispatched, we are unable to change the contact details of phone numbers.